Medtracker App - Pill Tracking App for Elders and Caregivers
UX Research / Wireframes
Med Tracker is a concept app created by an international team of designers, scattered around the globe. We never met in person with the team and everything was coordinated remotely. The only brief the team received was to create a personal tracker.
Design Discovery - Ideation
"Generate 100 ideas for a medtracker applcation"
At the initial milestone, we had to ideate 100 ideas for a personal tracker app.
Since we were a remote team we decided to organize our research with Google Forms to make it easier for the researcher to read other keywords of previous and to speed up the process of ideation
Initial User Questionnaires
We initially got in touch with people under the medication and their families. Under a semi-structured questionnaire, we talked with people that were taking pills regularly. We also contact and discussed with their families so to better understand how the family copes with this and their needs. A crucial aspect of our research was to identify issues that patients (especially seniors) forgot to take their medicine resulting in crucial health issues.
We started by creating some personas by browsing the web and talking about some ideas. We concluded that being male or female mattered little to the application's interface, at least in this state, but motives varied across the personas and also the need to track one's self-consumption of medicines also came into consideration. Personas helped the team to align itself and set a better clear vision for finalizing our product design requirements
The research exchibited that 5 requirements should be met for an effective application.
- Focus on Seniors
- Include Reminds & Alerts
- Usable both on smartphones & wearables
- Encourage consistency, easy to learn
- Supporting multiple users like families
1st iteration with users
We used Balsamic as a rapid prototyping tool.
Cognitive walkthrough and heuristic evaluation
The cognitive walkthrough is a usability evaluation method in which one or more evaluators work through a series of tasks and ask a set of questions from the perspective of the user.
- Will the user try and achieve the right outcome?
- Will the user notice that the correct action is available to them?
- Will the user associate the correct action with the outcome they expect to achieve?
- If the correct action is performed; will the user see that progress is being made towards their intended outcome?
Adding new medication for tracking for yourself
Review Medication History of a dependent
Settings and Preferences
Getting Notifications from the Smartwatch App
Getting Encouragement from the Smartwatch App
Linking other user’s profile with your phone
(Interaction with Notifications)
(Improve Tab Navigation on Home Screen )
Second Protype and User Test Plan
We split into three roles
- Interviewer (INT) who describes the tasks and gives relevant instructions,
- Notetaker (NTR) that takes notes during the user testing and the
- Observer (OBSR) that observes all the behaviors.
The first task is to add a new profile for a dependent user in the smartphone app from a caretaker to be able to monitor.
The second step is to add medication in the application for the new profile. In this task, users will need to add the characteristics of the medication and set the schedule that needs to be taken.
The third step is to review Notifications received by the dependent. These can need tobe tested both via the emulated smartphone and via the smartwatch.
Edit medications (edit, delete, move to other profile)
Observe plan for taking medications (interaction with home screen).
Track medications without reminders (“as needed” medications).
Mark skipped medications as taken on the home screen
The last task is to browse the application so as to get valuable information and configuresettings.
The design process was completed in Balsamiq. I intend to transfer the outcome and the final deliverable in Figma and share it here.
I intend to do that in due time. You want to access it in Balsamic? Contact me